Join an Existing Company Through an Invitation

Accept a Company invitation from a colleague so you work in the same Company.

ForPeople invited by a colleague's Company
Task timeAbout 3 min
Video0:57
Last checked2026-10-22

Overview

A Company Owner or Admin creates your invitation in Users & access and shares its link and 4-digit access code with you; Shiplete does not email it. Joining a Company does not by itself give you access to every shipment.

What you'll learn

Open a Company invitation
Accept it with your account
Understand Company membership and shipment access

0:57 · Captions are on by default. The video plays only when you press play.

Before you begin

A verified Shiplete account Sign Up and Verify Your Email
The invitation link, and the access code if one was shared with you

Step-by-step guide

Your colleague invites you
A Company Owner or Admin opens Users & access, selects Invite user, enters your email, chooses your Company role and how long the invitation is Valid for, then selects Create invitation.
Step 1
Get the link and code
Shiplete does not email the invitation. Your colleague shares the Acceptance link and the 4-digit Code with you. They are shown only once.
Step 2
Open the link
Sign in to your own Shiplete account, then open the link. Join the Company asks for the access code.
Step 3
Accept the invitation
Enter the 4-digit code and select Accept Company invitation.
Step 4
You're in the Company
You are now a member of the Company and can see its users. Joining does not give you access to every shipment; ask your Company admin to add you to the shipments you need.
Step 5

Expected result

You are a member of the Company and can see its users. Ask your Company admin to add you to the shipments you need.

Common issues

The invitation says it has expired or was already used.: Ask the person who invited you for a new invitation.
You see no shipments after joining.: Company membership does not include shipment access. Ask a colleague to add you to the shipment.

Next tutorial

Video + guide1 min videoUnderstand the Shipment HubFind, search and open the shipments you can access from the Hub.Video + guide1 min videoCreate Your First CompanyCreate a Company insteadSet up your Company in Shiplete so you can create shipments and invite your team.

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